Incroyable Hair Life & Skin Care. (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website, services, and products.
1 Information We Collect
We may collect the following personal information when you interact with us:
- Contact details: name, email address, phone number, postal address.
- Booking details: services booked, payment history, preferences.
- Wellness information: health details you choose to share for safe participation in classes, massage, or counselling.
- Technical data: IP address, browser type, and website usage data (through cookies and analytics).
- Marketing preferences: when you subscribe to our newsletter.
2 How We Use Your Information
We use your personal data to:
- Provide and manage our services and bookings.
- Process payments and deliver products.
- Communicate with you about your bookings, purchases, or enquiries.
- Send newsletters, updates, and special offers (only if you have opted in).
- Ensure your safety during wellness and fitness services by being aware of any relevant health information.
- Improve our website and services.
3 Sharing Your Information
- We do not sell or rent your personal data to third parties.
- We may share limited information with trusted third-party providers (such as payment processors, email platforms, or website hosting services) to deliver our services.
- All third-party providers are GDPR-compliant and only process your data under our instructions.
4 Data Storage & Security
- Your personal data is stored securely and only accessed by authorised staff.
- We take all reasonable measures to protect your information from loss, misuse, or unauthorised access.
- We only retain your personal data for as long as necessary to provide services or comply with legal obligations.
5 Your Rights
Under USA GDPR, you have the right to:
- Access the personal data we hold about you.
- Request corrections to inaccurate or incomplete data.
- Request deletion of your personal data (where legally possible).
- Withdraw consent for marketing at any time.
- Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data is being misused.
To exercise your rights, please contact us at: info@ihlscare.com
6 Cookies
Our website uses cookies to improve user experience and analyse website traffic. You can control cookie settings through your browser and opt out at any time.
7 Marketing Communications
- You will only receive marketing emails if you have opted in.
- You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.
8 Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date above.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: info@ihlscare.com
